Booking procedures, preferences for your stay, how to use our web site…
Find the answers to all your questions. In the Clubs, our advisers are also there to guide you.
You can search by theme (“baby friendly”, “family”, “couple”)…or search by geographic region by clicking on the map of France or the list of regions, or search by “Find a Club”. The list of results can be filtered by additional criteria in order to find the right Club for you.
Book your holiday directly on Belambra.com or by calling one of our advisers on 00 33 1 77 70 91 50 from Monday to Saturday, 8.30 am to 7.30 pm ( International rates apply)
Your booking is confirmed as soon as your payment is received. Payment must be made within 48 hours of the time of your booking. For departures in more than 30 days: A deposit of 25% of the total cost of the stay (tax included) plus all booking fees and insurance is required. 30 days from departure: Payment of the total cost of the holiday (tax included) plus all booking fees and insurance is required.
Pay with total peace of mind: your credit card number as well as any information you enter into the online forms are automatically encrypted. You can verify you are on secure pages by checking that the address begins with https: (instead of http: for the rest of the site).
For all payments made by cheque or voucher, send them with your booking number to the following address: Belambra Clubs, Service Règlements - 63 avenue du Général Leclerc - TSA 30001 - 92340 Bourg-la-Reine Cedex - France.
So you can leave on holiday with total peace of mind, we offer optional “multi-risk” insurance when you book.
For each booking, Belambra Clubs charges a booking fee. For a stay of 4 nights or more: 31€, for up to 3 nights:15€.
To take advantage of partner benefits or special offers throughout the year, go to “my pro account” [or “partner connection]”. To obtain your login and password, contact your works council.
To receive your reduction, please contact one of our advisers by email (click on « contact » on our web site) with your booking number, e.g. 123456/s16. Please be aware that promotional offers cannot be applied retroactively.
To make an early booking, please contact one of our advisers on 00 33 1 77 70 91 50 (International rates apply) from Monday to Saturday, 8.30 am to 7.30 pm. We will take your request into account and send your booking information as soon as reservations are open.
Once your booking is made, you can consult the details by clicking on “my account”. Please provide your booking number (e.g. 123456/S16) and the email address used when booking.
To amend your booking, please contact one of our advisers by email (click on “contact”) or by telephone on 00 33 1 77 70 91 50 (International rates apply). Please provide your booking number (e.g. 123456/S16).
To unsubscribe, you can email the webmaster (by clicking "Contact"). Don't forget to state your name and email address in the message.
To request a new password, click on “lost password?” in the “my account” tab on the home page and follow the instructions.
Please contact the Club directly about one month before your stay. You will find the contact numbers on the Club’s presentation page on the Belambra web site. Subject to availability, the Club will do its best to satisfy your request.
To amend your booking, please contact our advisers by email (click on “contact”). In order to avoid any confusion, please be as clear as possible in your message by providing the first and last names of the person(s) to add, as well as their birthdate(s). Please specify your booking number.
Please contact the Club directly about one month before your stay. You will find the contact numbers on the Club’s presentation page on the Belambra web site. Subject to availability, the Club will do its best to satisfy your request.
