The refund of your Christmas holidays, if the snow is not there!

Snow Cancellation Guarantee + Multirisk Insurance OFFERED to book your holiday in peace!
 

Book your Christmas holiday with confidence. If the snow is not there, Belambra will refund you. 

1 / The Snow Cancellation Guarantee is a guarantee offered for any reservation made between 17/10/23 and 15/11/2023 for any mountain stay made before January 6, 2024.

This guarantee allows the cancellation of your stay, as soon as the reservation was made directly with Belambra via the website www.belambra.com, or at the telephone reservation center.

Subject to compliance with the above conditions, you may request a cancellation of stay in case of a defect or excess of snow, provided that the following cumulative conditions are met:

• The lack or excess of snow in resorts located at more than 1,000 meters altitude for stays from 2 nights.
• By default or excess snow: the closure of more than 2/3 of the ski slopes normally in service at the place of your stay, within five days before your departure.
• The cancellation request must be made within 5 days before departure to Belambra at the email address: src.dc@belambra.fr
• The application fee is non-refundable

Voir conditions

2 / Comprehensive insurance is offered for any reservation made between 17/10/23 and 15/11/2023 for any mountain stay
before 6 January 2024.

BEFORE STAY 

• Cancellation of stay
  - Medical reason, including epidemic/pandemic
  - Any justified random cause
  - Denied boarding following temperature check
• Teleconsultation and Kid’s line
  - Doctor and pediatrician at your disposal...

During  

• Repatriation assistance 24/7
  - Repatriation, including in case of epidemic/pandemic related illness
  - Return of family members
  - Presence of a relative if necessary
  - Stay and hotel extension fees, including quarantine
  - Medical expenses
  - Search and rescue costs
  - Car assistance

AFTER STAY

• Interruption of stay
  - Refund of lost days
  - Reimbursement of unused sports packages
• Luggage and personal effects  
  - Refund in case of loss or theft
• Epidemic assistance

You will receive the details of your guarantees in your insurance contract upon confirmation of your stay.
 

Voir conditions